Shipping policy
Thank you for shopping with Uruguay Origins. We ship our handcrafted mate kits worldwide from Uruguay.
Processing Time Orders are processed within 3–5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- United States: 10–20 business days
- Rest of the world: 15–30 business days
Please note that international shipping times may vary due to customs processing in the destination country.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Duties: International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages: If your package appears lost or significantly delayed, please contact us at info@uruguayorigins.com, and we'll do our best to resolve the issue.